Give it its window first
Most offers credit within minutes through an automatic postback. Strict advertisers, game milestones and trial offers can take up to 24 hours to verify on their side. Check the offer's credit time on its card, then check your history — partial milestone tiers often credit while you are still reading this.
The five-minute self-check
- Same device, browser and connection from start to finish? Any switch breaks tracking.
- VPN, proxy, ad blocker or private relay active? Any of them silently kills the postback.
- App still installed with original data intact? Reinstalls and ID resets void mobile completions.
- New-user offer attempted with an existing account at the advertiser? Those never credit.
- Campaign still live? Expired or retired campaigns stop reporting immediately.
If everything checks out
Wait out the full 24-hour window, then file a claim from the missing-reward page with the exact offer title, provider, date and any proof of completion. We trace every tap in our click log and ask the partner to confirm on their side — most genuine completions are found and paid.
When to let it go
A completion the partner never recorded cannot be paid: no VPN session, no emulator run, no second account and no expired campaign ever produces a valid conversion in their logs. Learn the cause from the pattern and put the effort into the next offer instead.